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What this piece is

A short call to action written during the early COVID-19 pandemic. The piece urged the fintech community to help organisations still reliant on physical processes — such as paper bank statements — to transition to digital alternatives. It positioned DirectID as a practical, zero-integration solution for remote identity and income verification. Originally published on Medium, April 2021. Originally written circa March 2020.

What is the core idea?

The pandemic made digital transformation non-negotiable rather than aspirational. Organisations that relied on physical document handling suddenly could not operate. Fintech solutions that eliminated paper-based processes became essential infrastructure rather than nice-to-have improvements.